1. Several of the oil bottles received were missing the pipe inside them. This makes the product incomplete and unusable for my customers. This caused reputation damage to my business and los. 2. The quality of the bottle boxes was poor and did not match the sample shared before I placed the order. The materials and finish were clearly inferior. I ordered based on that sample, so this is a misrepresentation of what was promised. 3. One of the cartons had improper labelling. This directly affected my business operations and caused me a significant financial loss. 4. I raised all of these issues with the seller with details of each problem. I have received no resolution, no replacement, and no compensation. The seller refuses to accept responsibility for any of these errors and has left me to bear all the losses myself.  

thank you!